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FAQ

ORDERING

 

When will my order arrive?

  • Orders received & confirmed before 9pm can usually be delivered or shipped the NEXT BUSINESS DAY.
  • You may also select a preferred delivery date at checkout.
  • Urgent orders may be filled upon request, please contact us to discuss (through Instagram, Facebook Messenger or email).
  • Weekend deliveries may be available by prior arrangement. 

I want to choose what goes into a hamper, can I do this?

  • YES! If there's something specific you're after or you'd like to change up the products you see in our hampers, let us know and we'll create The Perfect Gift! 
  • We can also create hampers to suit your budget, just let us know what your budget is and we'll get creative! We have options ranging from $50 - $200.

Can you cater for the corporate world?

  • ABSOLUTELY! We'd love to help you show your employees, customers or colleagues that you care. We can work within your budget to create The Perfect Gift. We can also arrange custom ribbon to match your brand. Contact us to discuss your specific requirements.

 

DELIVERY & SHIPPING

  • Delivery to Wagga Wagga, Albury and surrounding areas FREE
  • We can deliver to homes, businesses and hospitals
  • Standard Shipping & Handling available across Australia $9.95 Flat Fee
  • Express Shipping & Handling available across Australia $19.95 Flat Fee
  • Hampers will be delivered as presented in photos or shipped in an enclosed gift box

 

GIFTS WITH ALCOHOL

According to NSW Office of Liquor, Gaming & Racing, a liquor licence is not required to sell alcohol that is included in the sale of flowers or food designed to be delivered as a genuine gift to a person, such as a gift basket or bouquet of flowers.

The Riverina Hamper Co. has created and designed beautiful hampers while taking the following into consideration;

    • two litres is the maximum volume of alcohol permitted in each hamper
    • we can only deliver or ship our hampers to another adult who is not the purchaser
    • our hampers cannot be delivered to a person at the location where the gift was purchased
    • our hampers must be delivered between the hours of 7am to 7pm

** PLEASE NOTE: For hampers containing alcohol, the recipient must be aged 18 or over. The person taking delivery of the hamper must also be over the age of 18.